Approving & Rejecting
How to approve, bulk-approve, and reject timecards as a client contact, and what happens after each action.
After reviewing a timecard's hours (see Reviewing Timecards), you'll approve it to confirm the hours are correct, or reject it to send it back to the candidate for corrections.
Which timecards can you act on?
You can only approve or reject timecards that are in Pending Approval or Partially Approved status. Timecards already in Approved or Rejected status are read-only from your portal.
Approve a single timecard
Open the timecard you want to approve from the Pending tab.
Tap Approve in the timecard detail view.
The timecard status updates immediately. If you are the only required approver, it moves to Approved. If other approvers are also required, it moves to Partially Approved and remains pending until the others act.
Your approval is independent — you don't need to wait for other approvers to go first. Each approver acts on their own schedule.
Bulk approve
When you have multiple timecards to approve at once:
Navigate to the Time Cards list and make sure you're on the Pending tab.
Tap the checkbox on each timecard you want to approve. A selection toolbar appears.
Tap Actions in the selection toolbar, then choose Approve.
Confirm the action.
All selected timecards are approved simultaneously.
Use bulk approve only for timecards you've already spot-checked. For new candidates or unusual schedules, review each timecard individually.
Reject a timecard
Use rejection when hours are incorrect, the wrong dates are included, or something else needs to be fixed before you can approve.
Open the timecard you want to reject.
Tap Actions, then choose Reject.
Enter a Rejection Reason. Be specific — this message goes directly to the candidate so they know what to correct.
Tap Confirm.
The timecard status changes to Rejected. The candidate is notified and can edit and resubmit their hours. Once resubmitted, the timecard re-enters the approval workflow and will appear in your Pending queue again.
Bulk reject
To reject multiple timecards at once:
On the Pending tab, select the timecards you want to reject using the checkboxes.
Tap Actions in the selection toolbar, then choose Reject.
Enter a rejection reason. The same reason is sent to all selected candidates.
Tap Confirm.
If different timecards need different rejection reasons, reject them individually so each candidate gets a specific explanation.
After you approve: what happens next
Once a timecard is fully approved (all required client approvers have signed off):
- The timecard moves to the staffing agency's queue for final admin review.
- After admin approval, hours are locked and flow into invoicing and payroll.
- You will not need to take any further action on that timecard.
If the timecard only needed your approval, it may move directly to admin review without waiting for anyone else.